Why does my baby get diaper rash?

Moisture, bacterial growth, and alkalinity (ammonium compounds) due to exposure to urine and feces may each cause a rash.

Is diaper rash painful?

Yes. It usually causes an uncomfortable chafing sensation that can range from irritation to pain.

Should I use powder when changing my baby? I have heard that it is bad for their lungs.

It can be helpful to keep the diaper area dry and a talc powder helps. But use it sparingly.

What is in the ointment that makes it a "better" product? I've heard some ointments contain steroids.

All substances in Dr. Smith's are natural (no steroids or antibiotics). Therefore, there are no side effects commonly seen with additives in other products. I think that being a natural product that works, is what makes Dr. Smith's such a good choice.